Since October 17th, 2002 the Quality System according to ISO 9001:2008 has been active, as proved by the certificate number 21298, issued by the certifying authority SQS.
This achieved result is also the starting point for setting up further ambitious goals.
Because of the how know developed relying on the application and upholding of the standards of this quality system, the productive and administrative aspects of the company are progressively getting better and better. All these factors together facilitate the achievement of processes, controlled and monitored in every single detail, which are needed to offer a better and quicker customer care and service.

The quality of BGM Elettronica means a 100% customer satisfaction and is the starting point for planning and executing our services:
* Analysis and diagnosis of the customer’s need and planning of the job to be done
* Actual execution of the service done by professionals, whose competences and capacity depend on the planned job
* Organization of all working progresses for each order that represents the reference entity in terms of delivery times and finished quantities.

Behind any single product there are few non visible factors that are, nevertheless, of fundamental importance; the constant training of the human resources - the maintenance of the machines, devices and instruments – check of the external documentations (provided by the customer) - constant updating of internal documents (Operating Procedures, job statements and documents management), selection and monitoring of the suppliers and the material by purchasing new devices and instruments, ending up with the monitoring of all the collected data up to a statistical elaboration.
Moreover we would like to stress the importance of other activities such as feasibility analysis for each single working process, audit management at internal level, management review and all the aspects of the administration work flows.

Quality plays a major role in our working methods and in the mentality of our team who is daily in constant touch with customers and their level of satisfaction.